Why can't I register on Steer?

Last Updated: June 21, 2024

If you're experiencing issues registering on Steer, several common issues might be preventing you from completing the process. Here are some possible reasons and their solutions:

Expired Link
Make sure that the registration link in the invitation email has not yet exceeded its valid period.
If the link has expired, contact your administrator to request a new invitation link.

Email already registered
If you might have previously registered, try logging in using your existing credentials.
Use the Forgot Password to reset your password if necessary.

Incomplete Registration Form
Make sure all required fields are filled out correctly.
Ensure there are no typos or errors in your information, especially your email address.

Technical Issues
Try clearing your browser cache or use a different browser.
Make sure you have a stable internet connection.

Still having trouble?

If you’re still experiencing issues with registering on Steer, feel free to reach out to Steer's support team through the chat widget or email at cs@steerplatform.com


Need more help? Send us an email at cs@steerplatform.com, or send us a message on the chat widget.

Updated on: 20/09/2024